CogentIntelligence
AI agents for training providers and tutors
Course enquiries, bookings, joining instructions and certificate renewals follow the same pattern every week. Cogent answers, books and reminds.
01Where the week goes
We work with training providers, course providers, tutoring businesses and driving schools. The details differ from firm to firm, but the same few jobs come up on almost every discovery call:
- Course enquiries. Dates, prices and prerequisites.
- Bookings and waiting lists. Filling places.
- Joining instructions. Sending the right info.
- Renewals. Certificates expiring.
None of these need your expertise. They need doing quickly, the same way every time, and that's exactly the kind of work AI agents do well, with your Business Map telling them how your business runs.
Key idea
An expiring certificate is your next booking.
02Agents built for training providers and tutors
These are the agents we most often switch on first in this sector. Each one reads your second brain, works around the clock and asks you before anything that matters.
- Trigger
- An enquiry
- Does
- Answers from your course list and books
- Asks you
- Before group or price deals
- Trigger
- A cancellation
- Does
- Offers the place to the waiting list
- Asks you
- Never; it's routine once trusted
- Trigger
- A certificate nears expiry
- Does
- Invites the learner to rebook
- Asks you
- Before any discount
Your first agent is the one with the highest score on your discovery call, not the one on the top of this list. Most firms add a second and third over the following months.
03Ask your business anything
Because every agent writes to the same memory, you can ask questions in plain English that used to mean an afternoon in spreadsheets and inboxes.
YouWhich courses have empty places next month?
CogentFour.
YouWhose certificates expire in Q1?
Cogent38 learners.
04Your Monday briefing
At 7am every Monday you get a short briefing built from your own tools: what came in, what's stuck and what changed.
05Find your peak
On the call we score every repeating job by hours a week × how easy it is to hand off (1 hard, 2 medium, 3 easy). The highest score gets built first. Here's how a typical list might look.
| Job | Hours a week | Ease | Score |
|---|---|---|---|
| Answering course enquiries | 5 | 3 | 15 |
| Managing bookings | 3 | 3 | 9 |
| Renewal outreach | 2 | 3 | 6 |
Example · dummy data. Score = hours a week × ease.
In this example, answering course enquiries is the peak. Run your own numbers with the calculator on our home page, or bring them to the call.
06Where approvals sit
Every agent starts on a short lead. Here's a typical starting point for this sector. Yours is written into your Business Map.
Does alone
- Sending joining instructions
- Reminders
Asks first
- Prices and deals
- Refunds
Never
- Assessment decisions
Assessment and certification decisions stay with your assessors.
07Works with the tools you already use
We connect to what you have rather than asking you to move. Common tools in this sector include Accessplanit, Arlo, Teachable, calendars, Stripe and email. If a system has no integration, a Portal Operator agent can work it the way a person would.
08Questions
Can AI answer course enquiries?
Yes, from your course list, and it can book places.
Can it remind learners about renewals?
Yes, ahead of expiry.